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IT Support

Reliable IT support that keeps your systems up, running, and optimized.

Key Benefits

Fast Issue Resolution

Our team responds quickly to diagnose and fix problems, minimizing downtime so your business can keep running smoothly without costly interruptions.

Expert Guidance

Gain access to experienced IT professionals who provide clear advice and solutions tailored to your business needs, helping you make informed technology decisions.

Our IT Support Services

We provide reliable, end-to-end IT support to keep your business operations smooth and secure

Technical support

Comprehensive assistance for hardware, software, and network issues to keep your systems running flawlessly.

Website Maintenance Service

Continuous monitoring, updates, and backups to ensure your website stays secure and performs optimally.

Domain Registry & Management

Hassle-free registration and management of your domains with renewal reminders and DNS support.

Computer Support

Support for your desktop, laptop, and other devices from setup to troubleshooting and repair.

How it works

Step One

Connect & Diagnose

Reach out to us via phone, email, or chat. We quickly assess your IT issue to determine the best solution.
See Product Scope

Step Two

Key Screens

We then design the most essential screens of your product. This helps you visualize the user interface early on and provide feedback before we proceed further.
See Product Scope

Step Three

All Screens

Once the key screens are approved, we extend the visual language to the rest of the product. The final result is a complete UX/UI design package, ready for implementation.
See Product Scope

Step Two

Resolve & Restore

Our team works promptly to fix problems remotely or onsite, restoring your systems to full functionality.
See Product Scope

Step Three

Maintain & Monitor

We provide ongoing support and regular maintenance to prevent future issues and keep your technology running smoothly.
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Detailed deliverables

Brand Brief

In some cases, there is not a Brand Rationale or a strong branding in place when we start, so in this case, we go through the brand brief to try to understand the brand values that should be reflected in the UI and aesthetics of the product.

Key BPMN

Optional BPMN (Business Process Model & Notation) is a flow chart method that models the steps of a planned business process from end to end. This is usually needed at this stage when we have complex workflows. We design the key flows to be sure that we’re not missing any important detail in the main flows, and that we’re in sync with the client’s vision.

Information Architecture

During the wireframing phase, we focus on a low-fidelity design, the minimum graphic representation of the product with just the most essential elements and the content. This way, it is easy to iterate until the optimal structure is reached without losing time with details.

UI Mockups

Our mockup phase starts right after the UX and the brand are defined. The output is a high-fidelity design already reflecting the aesthetics approach, from the product’s color schemes, visual style and typography.

Clickable Prototype

The clickable prototype is a non-functional prototype meant to simulate users’ interaction. The experience of using the clickable prototype is very much like the final product itself, this is the adequate phase to test the information architecture and UX.

Why us?

Top Talent

We handpick the brightest tech experts to deliver solid, scalable solutions. For every developer we bring on board, we review at least 100 candidates. Our team stays with us long-term, gaining deep knowledge of our processes and your projects.

We’ve built a history of delivering successful products that meet business goals and user needs.

We think beyond code, focusing on how technology can drive your business forward.

Designing with your users in mind is at the heart of everything we do.

We keep things efficient and flexible, avoiding waste while maximizing impact.

Our team has worked across multiple industries, bringing diverse insights to your project.

You’ll work directly with our committed in-house specialists,no outsourcing, no surprise

I started Eloma after seeing too many good businesses stuck with slow, outdated websites. We build fast, clean, and custom sites that actually help you grow. No templates. No fluff. Just real results that move your business forward.

RJ – Eloma, Founder

Tools we use

Trello

For managing simple tasks, workflows, and daily to-dos with ease.

Miro

For visual brainstorming, wireframing, and collaborative planning.

Google Drive

For secure document storage, sharing, and real-time collaboration.

Jira Software

For managing development sprints, tracking issues, and ensuring project delivery.

Slack

For fast, organized team communication and updates.

Talk to us and
get your project moving!

  • We will respond to you within 24 hours.
  • You'll be talking to product and tech experts (no account managers).





    Let’s talk about
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    Australia

    Address: 9 Jacobean Rd, Melton South 3338
    Phone: +61 452 453 453
    Email: sales@elomagroup.org

    Australia

    Address: 470 St Kilda Road, Ground Floor, Melbourne VIC 3004
    Phone: +61 452 453 453
    Email: sales@elomagroup.org

    MILAN

    Address: Via Orti 14, 20122
    Phone: +39 3318853562
    Email: milan@altar.io
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